DigitalOcean Premium Support
Up to 15 months free (up to $3,000 value) Standard tier support.
Up to 15 months free (up to $3,000 value) Standard tier support.
What you get
DigitalOcean Premium Support - up to 15 months free (up to $3,000 value) Standard tier support. DigitalOcean Premium Support provides priority technical assistance for your cloud infrastructure. Get faster response times, dedicated support engineers, and proactive monitoring recommendations. Features include 24/7 access to support experts, architecture guidance, and incident management. Essential support for startups running production workloads on DigitalOcean
Eligibility
Raised $10M or less; AI-native startups are prioritised; a company website and corporate email.
- Raised $10M or less
- AI-native startups are prioritised
- A company website and corporate email
- A registered DigitalOcean team account on a business email
- Expiry: No extensions; unused credits are forfeited
Duration
12 months of credits; 15 months of support
Exclusions
- Consultancies and agencies. Credits do not cover GPU Droplets, H100 GPU Kubernetes, bare-metal GPUs, dedicated or serverless inference, third-party AI models such as Anthropic and OpenAI, Paperspace, Cloudways or crypto mining.
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Guides for Start a Service Business
Subject to provider eligibility and final approval.