
Intercom
Intercom is a customer messaging platform that helps startups and teams communicate with users across chat, em
Intercom is a customer messaging platform that helps startups and teams communicate with users across chat, email, and i
What you get
Intercom is a customer messaging platform that helps startups and teams communicate with users across chat, email, and in-app messages. It combines live support, automation, and AI-powered agents to handle conversations, onboard users, and drive engagement – all from one place. Startups receive a 100% discount on Intercom's AI-first customer service suite, including Fin – the #1 AI agent in customer service – free for a full year with 300 monthly resolutions. That's equivalent to having a full-time human support agent at no cost. For startups with: - Less than 25 employees - Series A or less - Not a customer - Referred by partner
Eligibility
Series A or earlier; fewer than 25 employees; referred by an Intercom startup partner.
- Series A or earlier
- Fewer than 25 employees
- Referred by an Intercom startup partner
- Not currently an Intercom customer
Stages
Series A or earlier, under 25 employees
Duration
Three years, stepped
Exclusions
- Phone, SMS and WhatsApp at list price; usage beyond 300, then 150, then 75 monthly Fin outcomes at standard rates; the year-two and year-three discounts are lost if you switch to a self-serve or sales-led plan.
More Customer Support perks
Guides for Start a Service Business
Subject to provider eligibility and final approval.